Simon Betts, Author at EC-MSP

What is Proactive IT Support & Why is it Important?

Posted on September 26, 2023 (September 27, 2023)

Proactive IT support emphasises anticipating and addressing tech issues before they escalate. In today’s digital age, ensuring smooth operations and safeguarding against threats is paramount. This approach not only enhances efficiency and security but also fosters trust, making it essential for modern businesses to thrive. Understanding proactive IT support Definition and basics […]

What Is IT Support?

Posted on August 21, 2023 (August 18, 2023)

Technical issues with company computers happen all the time. Especially in today’s day and age, with so many people working from home, ensuring that connectivity is smooth and all hardware is operating optimally is essential. This is where IT support comes in. But exactly what is IT support? IT support is usually a department or […]

The Advantages of Microsoft PowerApps

Posted on June 30, 2019 (July 26, 2023)

When Microsoft PowerApps launched to much acclaim halfway through the year in 2018 the potential for businesses of all sizes was evident. At Microsoft Business Application Summit 2018 it was demonstrated how the platform has been designed from the ground up to make app creation more cost-effective, rapid and intuitive than anything already existing in […]

How Machine Learning Can Boost Cloud Computing Abilities

Posted on May 18, 2019 (July 26, 2023)

The cloud as we know it is changing. Secure remote data storage is still the main function of the cloud. We’ve also mentioned the role of cloud servers in data analysis, particularly when we look at the vast amounts of data generated by the IoT. The next phase of development brings this powerful analysis to a new […]

How Small Businesses Can Benefit from Blockchain

Posted on May 31, 2018 (July 26, 2023)

Blockchain technology has become something of a buzzword, first in cryptocurrency circles, but quickly in the world of business, too. There’s no doubt it’s a hot topic, but has the hype left you wondering what it’s all about? We take a look at what blockchain is, how it works, and the surprising ways it could […]

How Machine Learning Will Influence Cyber Security in 2018

Posted on March 31, 2018 (July 26, 2023)

It’s no secret that cyber security is a growing industry. The global market value increased by over 10% in 2017, and is projected to be worth $232 billion (approx. £165 billion) by 2022. There are significant changes in the industry that are driving the growth. Notably, biometrics and fingerprint ID, cloud-based apps (think Software as […]

Author: Simon Betts

Posts by Simon Betts