Call Phone Icon 020 3780 7200

Keeping Your IT Systems Healthy

London's Top IT
Support Provider

  • On-call Engineers – No Hidden Charges
  • Like Having Your Own IT Department
  • One-off IT Support Services London or Managed Services
  • Affordable Pricing For IT Support
Book a Free Discovery Call
4.7
22+ Reviews from Google, Facebook and Cloudtango

Download Free EBOOK

IT Essentials

For Business Owners

Download EBOOK Now

Our Partnerships

IT Services & IT Support London Companies Can Trust

Are you looking for an ongoing IT partner, or just one-off support? Whatever your needs, our committed team of engineers will provide support for you quickly, friendly, and proactively, without all of the jargon.

Our flexible range of support contracts allows you to make as much use of our award-winning IT support in London as you need, while our cutting-edge solutions ensure that your technology requirements will always be met. We’re only a phone call away.

Operating for over 20 years in central London, we focus on small and medium-sized companies in London requiring IT support for up to 150 people.

Our Range Of IT Support Services

Below are just a few of the ways that we can help you and your business succeed.

Tab Image

MANAGED IT SUPPORT

All of our packages are designed to keep your business running smoothly, including a dedicated IT support engineer, an account manager, and unlimited remote IT support via our helpdesk. Let us take care of your IT, while you focus on reaching your goals.

Book a Free Consultation
Call Phone Icon 020 3984 9785
Tab Image

CLOUD COMPUTING

Our in-house IT experts work with all major cloud solutions such as Office 365, Microsoft Azure and AWS. We can help with planning, migration and deployment, as well as providing ongoing support as part of a custom package.

Book a Free Consultation
Call Phone Icon 020 3984 9785
Tab Image

CYBERSECURITY

We help London businesses get up to speed with all of their cybersecurity needs. From enhanced network security to encryption, firewalls and anti-malware solutions, our cybersecurity services are designed to keep your company safe and secure.

Book a Free Consultation
Call Phone Icon 020 3984 9785
Tab Image

IT CONSULTANCY

From conception to implementation, we can manage and consult all of your IT projects, including: full IT setups, phone system and VOIP installation, cybersecurity, remote access, backup and disaster recovery, or IT relocation.

Book a Free Consultation
Call Phone Icon 020 3984 9785

What if you didn’t have to worry about your IT?

Whether your current provider doesn’t offer you a great IT helpdesk experience, or your technology stack just isn’t where you need it to be, our award-winning IT support London team can help you find stability.

Technology underpins almost every aspect of modern businesses, so when it doesn’t work, we understand how frustrating it can be. Let our friendly, expert IT support engineers soothe your headaches and provide appropriate cyber security solutions.

Book a Free Discovery Call

IT Support You Can Trust:

We Manage All of Your IT Systems

That are essential to London business owners. This includes everything from the phone system and the servers, to network security, data protection, and disaster recovery.

We Charge Per User, Not Per Device.

So no matter how many desktops, laptops, tablets or phones you use, the cost for your IT support services will be the same. This can lead to considerable savings, and there are no hidden expenses.

We Deal With Third Parties So You Don’t Have To.

This means you won’t be stuck in the middle of communications between different third party vendors because we take care of everything. This will save you many hours of company time.

We Plan For Your Future Together

You know your business, and we know small business IT support services. When we bring these two elements together, we can make sure your IT systems support your staff, plans and future business growth.

Book a Free Discovery Call

Here's How We Can Help You

First Contact

Meeting you and your team to really get to know you and your business. It’s a case of seek first to understand your customer’s business.

Internal Site Audit

Finding out what you already have in place and establishing your ongoing requirements.

Establish Roadmap

Planning for the future and identifying when equipment replacements will be needed - so there are no surprises.

Ongoing Support

Daily monitoring while answering your calls via our helpdesk support and managing your day-to-day issues.

Book a Free Discovery Call

Why Choose Us As Your IT Support Partner

We believe in helping companies become profitable, making each day productive and stress free by creating a healthy IT system.

Running a successful business is exciting, but nothing can dampen that excitement more than IT problems.

To us a healthy working environment is having IT that just works and knowing that there is a caring team at the end of the phone if something goes wrong. Productivity is enhanced when your IT works for you, not the other way round. If something does go wrong and causes frustration, good communication is a vital part of a reliable IT strategy.

Book a Free Discovery Call

Here's What Our Clients Say

“EC-MSP has provided outstanding managed IT services to us and other London businesses we'vee recommended them to over the years. Their account management and account managers, approach to IT support and willingness to get to know our business was a huge plus. From business continuity planning to installing Microsoft 365, they've helped us with a lot. It helps that they're based in London!”

Paul Breach

Nanobite Consulting

“We have a long-standing and good relationship with EC-MSP and they respond very well to all of our business needs. EC-MSP offers a personal approach to outsourced IT support and on his initial visit Roy talked in a language which we could understand, which was very pleasing. As a charity, we need to be able to count on IT services from a business which provides good managed IT services at an affordable price. EC-MSP is one such company in London.”

Miriam Isherwood

Mary Feilding Guild

“EC-MSP's managed IT service is responsive and effective - they are there when you need them and they get the job done with appropriate technology. We would definitely recommend their managed IT support to others.”

Jane Kingdom

Nova Capital Group

“EC-MSP were recommended to us by our bank and have exceeded all expectations. Their IT support engineers are knowledgeable, the customer service always responsive and we would certainly recommend them to other businesses. We're very happy with their remote IT support.”

Steve Vaudrey

Director The Clarion Agency

“We view EC-MSP as part of the team. They are technically competent, extremely thorough and their IT support engineers are easy to work with – in fact, the users at Nutmeg don’t have a bad word to say about them. The value they bring was exemplified during our recent office move and network migration, which passed without a hitch due to their meticulous planning. For any company in London wishing to engage a reliable IT partner, we can't recommend EC-MSP enough”

Ewan Silver

CTO of Nutmeg

“We have worked in partnership with EC-MSP for the past 5 years and have found them to provide a fast and efficient service when we have any issues. The IT support team is courteous and explain themselves in a way that is easy to understand and problems are usually sorted very quickly with minimum fuss and disruption. It is also of great comfort to our business that we now have a full disaster recovery policy in place. EC-MSP offers managed IT support you can trust.”

Mathew Dixon

Director of Hudson Walker

Latest Blog Posts

10 Common IT Issues and How to Resolve Them

In the dynamic world of Information Technology, organisations continually grapple with various challenges that evolve alongside technological…

View Post
What is Proactive IT Support & Why is it Important?
What is Proactive IT Support & Why is it Important?

  Proactive IT support emphasises anticipating and addressing tech issues before they escalate. In today’s digital age,…

View Post
What Is IT Support?

Technical issues with company computers happen all the time. Especially in today’s day and age, with so…

View Post

IT Support FAQs

We primarily offer IT support in London and the south-east of England, but we can offer a remote support package anywhere in the country.This includes a broad range of IT support, cyber security solutions, remote working capabilities, consultancy services and business performance advice.

Yes, we provide IT support for both Apple and PCs across all of our support packages. The operating system or hardware that you prefer to use will not be a difficult issue for us.

As one of London’s leading IT companies, we are based in the heart of Central London, close to Aldgate underground station and Fenchurch Street overland station. This means we are perfectly located to access businesses throughout the city, with support services tailored to your particular needs.

London Office
Dawson House,
5 Jewry Street,
London
EC3N 2EX

Yes, all of our professional services packages include a dedicated Account Manager, while our Advanced Onsite Visit package also includes a dedicated IT engineer, along with routine checks and site visits every week as part of your monthly fee, to assist your internal IT team.

Yes, this is included with three of our premium packages for one out of ten users, while round-the-clock server care is also available as an optional add-on for more comprehensive services.

Yes, phone and email IT support is included with all of our packages. Unlimited onsite support is also included with our Onsite Support and Onsite Visit packages.

For most of our IT support packages, response times can be guaranteed within 24 hours on business days.